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The Human Resources Operations Manager is responsible for designing, planning, and implementing human resources programs and policies for the organization, including work in: compensation, benefits, leave management, workers' compensation, HRIS management and lead team of HR Generalists. This is a hands-on position responsible for ensuring human resources strategies align with organizational business goals and has a heavy focus on ensuring compliance with all state and federal laws in the areas of HR operations and HR information systems.

Major Duties and Responsibilities:

• In tandem with Payroll manager, reviews and ensures proper completion of other payroll related data such as: commission and bonus payments, 401k, insurance, special loan payments and the proper tax withholdings for share-based payment plans.
• Ensures compliance with all benefit programs, including 401k plan compliance.
• Reporting: Prepares reports and makes recommendations, as necessary.
• In partnership with the Training Director, reviews compliance with mandatory and non-mandatory training.
• Ensures compliance with HRIS (ADP) system to ensure accuracy of data and data integrity.
• Ensures all required state and federal agency reporting is completed in a timely manner.
• Creates reports for audits and management.
• Gathers and analyzes trends in employee data.
• Manages employee leaves of absence and workers compensation cases. Collaborates with outside vendors and management as necessary.
• Organizes employee performance review process. Guides management in evaluating employee performance accordingly.
• Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews, updates and implements policies and practices to maintain compliance.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources and employment law.
• Develops and implements HR strategies and initiatives aligned with the overall business strategy.
• Performs other duties as assigned.

Education:

• Bachelor's degree in Human Resources, Business, or other related field required.
• Human Resources certification strongly preferred (e.g., PHR, SHRM-CP).

Other Skills:

• Strong knowledge of Federal employment laws. Knowledge of employment and interviewing practices, Equal Employment Opportunity, Affirmative Action, LOA and Cobra.
• Must have working knowledge and proficient use of Microsoft Office applications to include Word, Excel, Power Point, Visio and ADP Workforce NOW.
• Must work independently and be a self-starter.
• Effective verbal, written communication, and problem resolution skills.
• Knowledge and experience of Worker's Compensation procedures and state regulations.
• Must be able to operate all types of office equipment including desktop and laptop computers, copy machine, fax and telephone.
• Ability to resolve problems.
• Ability to multi-task in a fast-paced environment
• Excellent organizational and time-management skills.
• Able to work accurately under pressure to meet competing deadlines, including prioritizing multiple tasks.
• Strong ability to empathize with others
• Excellent decision-making and problem-solving skills. Resourceful thinking.
• Ability to act with integrity, professionalism, and confidentiality.
• Analytical ability with attention to detail.
• Leadership ability and coaching skills.

Essential Functions: With or without reasonable accommodation must be able to perform all essential job functions as described below.

• Plan, direct and manage the operational activities associated with payroll processing, benefit administration, compliance and related activities.
• Establish and maintain the organization's salary grade structure. Conduct job analysis and market pay research, as necessary, and recommend position placement in the salary grade structure. Includes development of new and maintenance of existing job descriptions. Oversee incentive plans to ensure appropriate rewards for achieving bank goals and ensure legal compliance.
• Research and monitor new or updated employment regulations and case law to determine how it may apply. Recommend and publish updates to company policies, procedures and programs, as applicable. Ensure compliance with data management, employee communication and reporting requirements.
• Manage the human resources information database and peripheral systems. Evaluate and implement updates and new system functionality. Manage user access. Develop and maintain end-user procedures. Schedule and conduct training.
• Manage various recurring events, such as performance and compensation review, open enrollment, and retirement plan auto-enrollment.
• Establish and maintain operational procedures and processes to ensure effective controls, record-keeping, data accuracy and consistency.
• Coordinate the development, review and publication of employee handbooks, procedures and forms.
• Administer employee benefit programs that enhance employee well-being and retention.
• Manage the selection, training, development and performance of assigned staff.

Experience and/or Education:

• Bachelor's degree in Human Resources or equivalent training and experience.
• Five years of experience managing HR administrative functions.
• HR certifications: HRCI, SHRM, World at Work, preferred.
• Experience with company mergers and changes in control.